Privacy Policy

1. Who We Are

Brook Digital provides website design, digital support, and related services. If you have any questions about this policy or how your data is handled, you can contact us at: info@brookdigital.co.uk

 

2. What Information We Collect

We may collect and process the following information:

Your name

Your email address

Your phone number (if provided)

Business name (if applicable)

Any information you include in a contact or enquiry form

Technical data such as IP address, browser type, and pages visited (via cookies and analytics)

We only collect information that is necessary and relevant to providing our services.

 

3. How We Use Your Information

Your information may be used to:

Respond to enquiries and messages

Provide quotes or services you’ve requested

Communicate with you about ongoing or potential projects

Improve our website and services

Meet legal or regulatory obligations

We will never sell or rent your data to third parties.

 

4. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful base's

Consent – when you contact us or submit a form

Contract – where data is needed to provide a service

Legitimate interest – to operate and improve our business

Legal obligation – where required by law

5. How We Store and Protect Your DataYour data is stored securely and only accessible to Brook Digital.We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse.We only keep your data for as long as necessary for the purposes outlined in this policy.

 

6. Sharing Your Information

We may share limited data with trusted third parties only when necessary, such as:

Website hosting providers

Email or analytics services (e.g. Wix tools)

All third parties are required to respect the security of your data and comply with data protection laws.

 

7. Cookies

Our website may use cookies to improve functionality and understand how visitors use the site. Cookies help us:

Analyse website traffic

Improve user experience

You can control or disable cookies through your browser settings.

 

8. Your Rights

Under data protection laws, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent at any time

To exercise any of these rights, please contact us using the details above.

 

9. Third-Party Links

Our website may include links to third-party websites.

We are not responsible for the privacy policies or practices of those sites.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date shown at the top.